Shipping policy
Shipping Policy
1. Shipping Time:
Processing Time (Order Fulfillment): Orders will be shipped within 7 business days from the time the order is received. Please note that processing times may vary based on product availability.
Total Delivery Time:Depending on your location. For specific regions, the delivery times may vary:
United States,Hongkong: 5-12 business days
Vietnam: 1-2 business days
Holiday Delivery: Please note that delivery during holiday seasons may take longer than usual. Delivery timeframes during holidays may be extended by 7 business days.
2. Shipping Fees:
Free Shipping: All products come with free shipping, with no additional shipping charges for customers.
3. Taxes and Duties:
Customs Duties and Taxes: Orders may be subject to customs duties, taxes, or import fees depending on your country's laws. These charges are not included in the product price or shipping fees. The customer is responsible for paying these additional charges.
If applicable, please consult your local customs office for information on the potential duties and taxes before making a purchase.
4. Shipping Carriers:
North America (Shipped from Overseas Warehouse): We ship orders using reliable carriers such as FedEx, UPS, DHL, or similar services. Deliveries will be made directly to your door.
Other Regions (Shipped from China): Orders will be shipped via China Post, EMS, DHL, or other reputable international shipping companies. Delivery time varies depending on your location.
5. Shipping Notifications and Tracking:
Once your order has been shipped, you will receive a notification via email or SMS with tracking details. You can track your order using the provided tracking number and link.
You can use the following tracking link: https://www.17track.net/ to check your order status.
6. Delivery Failures:
If the delivery fails due to reasons such as incorrect address, recipient unavailable, or package refusal, the package will be returned to the original shipping address.
Responsibility for Return Shipping Costs: In cases of delivery failure caused by the customer (incorrect address, refusal to accept delivery, etc.), the customer will be responsible for return shipping costs.
Customized Products: Custom-made or personalized products are non-returnable. If delivery fails, we will contact the customer for re-shipment, and the customer will be responsible for any additional shipping fees.
7. Delivery Areas and Costs:
Countries We Ship To: We ship to the following countries:
Shipping Time & Costs by Region:
United States,Hongkong:Delivery in 5-12 business days with free shipping.
Vietnam:Delivery in 1-2 business days with free shipping.